Our Valuable Services
Noviteq Offers a wide range of Support services to help you and your business focus on productivity. Lets us manage the headache ensure that your business operates at it’s optimal
Help Desk Services
When a computer or network issue arises, our clients know that a solution is just a phone call away. We handle all requests swiftly and with a judgement-free attitude.
A few examples of our IT Help Desk Services include:
- Email or machine password changes
- Malware and viruses
- Accessing backups to help data loss
- Troubleshooting hardware issues
- Life-cycle management of outdated machines
- Office 365 and Outlook Support
- 24 x 7 IT Support
Certified On-Site Technicians
Partnering with us allows you to leverage a team specialists over a wide range of areas of IT. Some of our team’s technical expertise includes:
- Windows Servers
- Datto Devices (Business Continuity & Disaster Recovery)
- Cisco Devices
- VMWare (VCP)
- Microsoft (MCSE and MCITP)
- 3CX Phone Systems
- Star2Star Phone Systems
Customer Ticket Portal
With our support ticketing system, you can track your requests every step of the way.
Simply log in to the portal to check on your tickets and their status – we provide complete visibility to any work that’s been done.
In many cases, issues are resolved with a quick phone call to our Help Desk Support team, so you won’t need to worry about your request being reached in a timely manner.